The authors wrote an essential handbook for good leadership by linking theories of communication with employees and communicators' testimonials from around the world to their practice of years of work in organizations. In addition, they convey the message that, in these new times, free, direct, open and multidirectional communication is the best way to humanize labor relations. It is this communication that transforms all leaders and employees into agents who move in the same direction, pursuing the same goals of success. This book inspires us to say that being strategic, today, is being dialogical.