"Congratulations to all for your excellent efforts in writing this book. At this time of the crisis caused by the Covid-19 pandemic, whatever methodology we prefer to use, we must all come together to create better and kinder ways to work and live. We must also gather many different points of view and ways of thinking to solve the problems we are all now experiencing throughout the world. Once again, I would like to congratulate you and wish you all the best!" Karyn Ross Lean International Specialist & Consulting "One of the main challenges that we have to overcome these days is the dogmatic view based on methodologies and methods. Often so deeply ingrained in the professionals are the methods that they simply forget what really matters, and what needs to be done to turn the idea into a result. The transformation of ideas into results requires dedication, motivation, passion, and willpower. Indeed, these topics are not necessarily learned by using a specific method. Works like this book by Clovis Bergamo allow for a broader understanding of the different paths that can be taken to "Get Things Done"." Ricardo Viana Vargas Former Chairman, Project Management Institute Former Director, Infrastructure and Project Management at the United Nations (UNOPS) "The world is changing at a speed never seen before, and technology is undoubtedly the main element that has brought about this transformation. In this global and highly competitive environment, companies seek to deliver an experience that is increasingly attractive and of greater value to its customers, as well as slashing operating costs, transforming its operations with increasingly efficient and touchless processes. This work is of great value in this underlying scenario, as this work contributes to these two main objectives in a way that is practical, agile, customer-focused and profitable for companies. I hope you enjoy reading it!" Paulo Roberto Siqueira Pinto Junior Operations Director – Business Transformation Leader for Brazil and Latin America – Accenture "This book helps to break paradigms, leading us to more up-to-date and disruptive thoughts about differentiated organizations and professionals, within an increasingly demanding market, allowing clear vision of the integrated application of Lean Six Sigma, Agile and Design Thinking methodologies. This widens the vision in business, presenting extremely relevant content to this world beset with so much volatility, uncertainties, complexity, and ambiguities – this is VUCA. Don't miss the opportunity to browse the transformative pages of this book." Ricardo Cancela Chairman of LeaderX & BBX, entrepreneur and enthusiast of human revolutions "Currently, the need for companies to work with excellence in all their lines of business is getting stronger and more evident. The elimination of waste, thereby creating value for its customers, empowering employees, reducing procedure variability, slashing costs and solving problems from the root. This means that several philosophies and methodologies intertwine. This book brings a structured and disruptive reflection, stirring up thoughts about what is traditional, showing that the cohesion and coexistence of these philosophies and methodologies in favor of operational and organizational excellence is indeed possible." Danilo Vilar Teixeira Head of Continuous Improvement – Supply Chain Grupo Pão de Açúcar Group (GPA)